A major issue for dentists in reopening practices after closing to limit the spread of COVID-19 is determining exactly what types of personal protective equipment (PPE) they will need, and in what quantities.
According to claims data analysis from health insurer Cigna, plan members who did not receive preventive dental care had significantly higher per person costs for services such as emergency visits, endodontic treatment and restorations.
From chatbots that use artificial intelligence (AI) to “talk” with online customers and answer questions to predictive analytics that aim to know customers needs before they know them themselves, businesses are investing in AI technologies.
Ensuring access to oral health care for this population is a challenge. Patients with disabilities may require more time, adaptive equipment and anesthesia that private dental plans and government insurance programs may not cover.