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At a Glance
Patients Plan to Seek Delayed Dental Care
The American Dental Association’s member surveys have shown of practices continuing to return to full operation, with 98% reporting being open and back to business as usual as of presstime.
Seniors Support Adding Medicare Dental Benefits
In December 2019, the University of Michigan National Poll on Healthy Aging surveyed a national sample of more than 1000 adults ages 65 to 80 about their oral health and if they had dental coverage.
Volatile Costs Complicate Office Reopenings
A major issue for dentists in reopening practices after closing to limit the spread of COVID-19 is determining exactly what types of personal protective equipment (PPE) they will need, and in what quantities.
How Dental Patients Feel About Chatbots
Patient expectations for personalized service rank as a leading trend in dentistry, and many practices are turning to technology to help them deliver more personalized care.
Impact of Dental Services on Total Cost of Care
According to claims data analysis from health insurer Cigna, plan members who did not receive preventive dental care had significantly higher per person costs for services such as emergency visits, endodontic treatment and restorations.
Technology is Changing Patient Expectations
From chatbots that use artificial intelligence (AI) to “talk” with online customers and answer questions to predictive analytics that aim to know customers needs before they know them themselves, businesses are investing in AI technologies.
Improving Care for Patients With Disabilities
Ensuring access to oral health care for this population is a challenge. Patients with disabilities may require more time, adaptive equipment and anesthesia that private dental plans and government insurance programs may not cover.
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