Ryan Strachan, is an account executive at DDS MediaPro in Santa Ana, California, where he pairs a people-first mindset with strategic marketing know-how. Serving as a primary point of contact for clients, he works closely with them to understand their goals and guide them toward effective, results-driven marketing solutions. Strachan can be reached at rstrachan@ddsmediapro.com .
Today’s average patient touches five to seven digital platforms before deciding who to book with, and 90% say online reviews influence their choice. Word of mouth still matters, but it has moved online. Modern patients are guided by…
Why “Local” Is No Longer Enough
For years, dentists have been told to “focus on local marketing.” But in 2025, local isn’t specific enough. Patients aren’t just searching for a dentist in their city — they’re searching within their…
Beyond Google: The New Reality of Search
For years, “SEO” meant one thing — ranking high on Google. But the truth is, patients don’t search in one place anymore. They look everywhere — Google, Apple Maps, TikTok, YouTube, ChatGPT, voice…
The New Digital Referral Network
The way patients find dentists has changed forever. Referrals once drove nearly all growth — a happy patient told a friend, who told a neighbor, and so on. But in 2025, that chain has gone digital. Patients…
The Referral Era Is Over
For decades, dental practices grew by reputation and referrals. Great care spoke for itself, and patients told their friends. But in 2025, that model no longer scales. The average patient now touches 5–7 digital…
Create a User-Friendly Website
Your website is the cornerstone of your digital presence. It’s where potential patients will learn about your services, read reviews, and contact you.
Easy Navigation: Make sure your website is easy to…
Building Trust and Credibility
Positive Reviews: Online reviews are often the first point of contact between potential patients and your practice. Positive reviews on platforms like Google, Yelp, and Healthgrades can build trust and…
Stay Calm and Assess the Situation
Avoid Immediate Response: Take a moment to process the review without reacting impulsively. A hasty, emotional response can worsen the situation.
Analyze the Review: Determine if the review is…
Patient Retention
Building Loyalty: Marketing is not just about attracting new patients; it’s also about retaining existing ones. Regular communication through newsletters, social media, and email marketing keeps your practice…
1. Optimize Your Website
User-Friendly Design: Ensure your website is easy to navigate and visually appealing. Patients should be able to find information about your services, contact details, and appointment scheduling quickly. A…